- WhatsApp earlier was going to implement the updated policy in January but was forced to postpone due to major backlash
Here are the changes that WhatsApp users need to know of:
- WhatsApp is building new ways to chat and even shop with a business present on WhatsApp that are entirely optional.
- Personal messages will continue to remain end-to-end encrypted, hence, WhatsApp cannot read or listen to them.
- The application will now use the “Status” feature to share their values and updates directly within WhatsApp.
- The messaging application, In the weeks to come, will display a banner in WhatsApp providing more information that people can read at their own pace.
- The banner will include more information to try and address concerns that users have been raising.
- Eventually, the app will start reminding people to review and accept these updates to keep using WhatsApp.
- WhatsApp claims that in order to keep the app free for users, they charge businesses to provide customer service on WhatsApp.
- The app also tried to clear the air with their data-sharing model with Facebook. The messaging application uses some shopping features which it claims involves Facebook. This is done so that businesses can manage their inventory across apps.
- In the time to come, WhatsApp will display more information directly within the application so users can choose if they want to engage with businesses, or not.