- WhatsApp earlier was going to implement the updated policy in January but was forced to postpone due to major backlash
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Here are the changes that WhatsApp users need to know of:
- WhatsApp is building new ways to chat and even shop with a business present on WhatsApp that are entirely optional.
- Personal messages will continue to remain end-to-end encrypted, hence, WhatsApp cannot read or listen to them.
- The application will now use the “Status” feature to share their values and updates directly within WhatsApp.
- The messaging application, In the weeks to come, will display a banner in WhatsApp providing more information that people can read at their own pace.
- The banner will include more information to try and address concerns that users have been raising.
- Eventually, the app will start reminding people to review and accept these updates to keep using WhatsApp.
- WhatsApp claims that in order to keep the app free for users, they charge businesses to provide customer service on WhatsApp.
- The app also tried to clear the air with their data-sharing model with Facebook. The messaging application uses some shopping features which it claims involves Facebook. This is done so that businesses can manage their inventory across apps.
- In the time to come, WhatsApp will display more information directly within the application so users can choose if they want to engage with businesses, or not.